Introduction

These Terms of Service govern your use of the services provided by Apex Optical Lab Pty Ltd (“the Company”), including but not limited to the use of our website, ordering products, and interacting with our staff.

Acceptance of Terms

By accessing or using any part of our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not access or use our services.

Services

The Company provides optical products and services, including but not limited to the supply and manufacturing of optical lenses, frame fittings, repairs, and consultations.

Ordering and Payments

When placing an order with the Company, you agree to provide accurate and complete information. Payments for orders must be made in accordance with our payment terms and methods specified at the time of purchase.

Delivery

The Company will make every effort to deliver orders in a timely manner. However, delivery times may vary depending on factors beyond our control. We are not liable for any delays in delivery.

Returns and Refunds

Returns and refunds are subject to our return policy, which can be found on our website. Products must be returned in their original condition within the specified time frame to be eligible for a refund.

Intellectual Property

All content, including but not limited to logos, trademarks, and images, on our website and in our products, are the property of the Company and are protected by copyright and other intellectual property laws.

Limitation of Liability

The Company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services or products.

Privacy

By using our services, you agree to the collection and use of your personal information in accordance with our Privacy Policy.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of [jurisdiction], without regard to its conflict of law provisions.

Changes to Terms

The Company reserves the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our services after any changes constitutes acceptance of those changes.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at info@apexoptical.co.za.